Tier 1 NOC Engineer – Morrisville, NC
An employer is looking for a Tier 1 NOC Engineer. Candidates will be assigned duties within Network Operations Center responsible for monitoring current network status; responsible for troubleshooting outages using variety of router, switch and firewalls commands. Support incoming technical calls from multiple customers and assist either through initial troubleshooting, creating RMA for defected equipment replacement or creating elevated ticket for Tier III engineers.
MUST BE SOLE U.S Citizen
Active Secret Security Clearance
2+ years of technical operations experience with Cisco networking equipment
CCNA (or equivalent Cisco experience)
Previous TAC or NOC experience